FAQ
We understand that applying for an eVisa can sometimes be confusing, so we’ve compiled answers to the most common questions our clients ask.
If you don’t see your question here, feel free to reach out to our support team for personalized assistance.
The processing time for a Russian eVisa typically ranges from [X] to [Y] business days. This timeframe can vary depending on the type of visa you’re applying for and the volume of applications being processed by the relevant authorities.
We recommend applying at least [Z] days before your travel date to account for any unexpected delays. If you’re in a rush, feel free to contact our team for expedited processing options.
To apply for a Russian eVisa, you’ll need the following documents:
- A valid passport: Your passport must be valid for at least six months from the date of entry into Russia.
- A recent passport-sized photo: It must meet the official Russian eVisa photo guidelines.
- Other supporting documents: Depending on the type of visa (tourism, business, etc.), you may need to provide additional documents such as invitation letters or travel insurance.
For a complete list of required documents based on your visa type, check our detailed [Application Process] page.
In the unfortunate event that your application is rejected, you will receive an official notice via email detailing the reasons for rejection. Common reasons include:
- Incorrect or incomplete information provided in the application form.
- Uploaded documents that do not meet the required specifications.
- Issues related to passport validity.
How We Can Help:
- Appeal/Resubmission Support: Our team can review the rejection reasons and help you amend your application to increase the chances of approval upon resubmission.
- Expert Guidance: Our visa specialists will guide you through every step to avoid common mistakes in reapplying.
Once your application has been submitted to the relevant authorities, it cannot be edited. Therefore, we highly recommend double-checking all your details before submitting the form.
If you notice a mistake after submission, contact our support team immediately. Depending on the status of your application, we may be able to intervene before it’s fully processed.
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After submitting your application, you will receive a confirmation email with a tracking number. You can use this number to check the status of your application by visiting our Track Your Application page.
If you have any further questions, you can also reach out to our customer service team via phone, email, or live chat for updates.
Yes, we offer the option to submit group eVisa applications for families or travel groups. Each applicant will still need to provide individual documentation, but our system allows for simultaneous submission to streamline the process.
Simply select the “Group Application” option when starting your application, and our platform will guide you through the necessary steps.
If your question isn’t listed above, visit our [Help Center] or contact us for personalized assistance. We’re here to make the eVisa process as straightforward and stress-free as possible!